May 07, 2021  
2019-2020 Catalog 
2019-2020 Catalog

HSP 135 Service Management

Pre- or Co-requisite MAT 094  and eligibility for ENG 088  
3 credits

This course introduces the student to various styles of service employed in the hospitality industry and the techniques of management that are applied to that service. Students are exposed to the basic techniques of each style of service. Planning, budgeting, and controlling labor and productivity are covered.