Jul 12, 2020  
2019-2020 Catalog 
2019-2020 Catalog

VET 103 Communication and Office Management for Veterinary Technicians

Prerequisite: Admission to Veterinary Technology Program
2 credits

This is a communication and business management skills course for Veterinary Technology students.  Topics include communication techniques, team building and collaboration, client relations, understanding different personality types, the human-animal bond, staff management, triaging phone calls, office procedures and practices, recordkeeping, and stress management.  Personnel administration and other administrative procedures common to veterinary medical practices including databases are reviewed.